I co-founded Magnus Care to help seniors with daily tasks and technology.
As Head of Ops, I brought the vision to life.
Problem: The caregiver shortage limits care delivery across the industry.
Solution: Streamlined recruitment to onboard caregivers more efficiently. Automated processes for applications, screening, interviews, and onboarding rapidly.
Problem: Lack of caregiver supervision compromises care quality.
Solution: Implemented an app-based system for real-time caregiver tracking, documentation, and communication with management. This improved care quality while streamlining payroll and billing.
Problem: Many seniors have only minimal caregiving requirements.
Solution: Tailored our services to focus on transportation, grocery shopping, and medication pick-up, setting Magnus Care apart from competitors and targeting a niche market.
Problem: Older adults unfamiliar with technology are at risk of isolation.
Solution: Introduced tech tutoring to teach seniors essential skills like smartphone usage, email communication, and accessibility apps.